Turn your chaotic inbox into an organized workflow. Automatically route, prioritize, and process every customer email.
Emails automatically go to the right person or department based on content, urgency, and context.
Common questions get instant, accurate answers while complex queries are escalated to your team.
Action items are automatically identified, assigned, and tracked to ensure nothing falls through the cracks.
Avent understands context, sentiment, and intent in every email. Whether it's a quote request, technical question, complaint, or order change, the system knows exactly how to handle it and who should be involved.
Important emails are automatically flagged and escalated. The system learns from your team's behavior to understand what truly requires immediate attention versus what can wait.
Track every email, response time, and outcome from a single dashboard. See patterns in customer inquiries and identify opportunities to improve your processes.