Knowledge Base
Put customer contracts, pricing agreements and company policies to work. Share expertise across workflows and keep it available as your team changes.
Knowledge that guides work
Use customer contracts, special pricing agreements and company policies at the workflow steps you define.
Ask Arc in plain language
Find company knowledge and work through transactions with Arc, using the sources and context your team can access.
Permissions for people and AI
Set what each person and AI can see or change, and who may approve work or execute actions.
Ask in plain language
Ask Arc about a customer agreement, product requirement or order. It brings company knowledge and connected business information into the conversation, within the access you allow.
Put agreements and policies to work
Customer contracts, special pricing agreements and company policies guide work at defined steps. A pricing step can consult the customer’s agreement; an approval step can use the relevant policy.
Preserve expert judgment
Record preferences, exceptions and expert corrections as work happens. Avent suggests workflow improvements for your team to review and approve before publishing, so practical knowledge stays available as people change roles.